Windowblinds Skins, Icon, WindowFxs

 I am having a uninstall issue with WB 7 on my PC. I have removed impulse and have used the store downloads. I ran into an issue only with wb7. I cannot remove it from my PC, I get " Could not Open Install. Log file." I have included a screen capture to show you my issue to see if anyone can give me a clue of what is wrong with my install.  Also here is my Stardock Support Ticket# QIS-357514

Your computer has a Windows Experience Index base score of 5.9
Your Windows Graphics Experience score is 6.8

WindowBlinds version : WindowBlinds 7.3 (build 310 - Windows 7 Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to NVIDIA GeForce GTS 360M

Wblind.dll     2011/10/17 11:18:20
Wblind64.dll     2011/10/17 11:18:48
Wbsrv.dll     2011/09/26 15:10:56
SevenConfig.exe     2011/10/13 17:33:52
Wbload.exe     2010/10/20 16:08:35
Wbhelp.dll     2011/10/04 10:01:37
Tray.dll          2009/10/23 20:12:19
Wbload.dll          2010/06/07 15:59:25
Screen.exe     2010/06/07 15:59:43


Comments (Page 1)
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on Oct 26, 2011

Install Impulse again and uninstall through Impulse. Then re-install using the Stardock store. This is what I had to do.

on Oct 26, 2011

Okay will try that now. Thanks

on Oct 26, 2011

It appears that you are using a 3rd party uninstall program. I get the same error message in my Ashampoo Uninstaller program if I don't opt to monitor the install of a program, ( which creates the install log). You can still uninstall the program manually either through the manual uninstall option of your Uninstaller or through the Windows Control Panel (Programs & Features) uninstall option.  -- Ace --

on Oct 26, 2011

If he installed it using impulse, he has to uninstall it through Impluse, try Windows Control Panel (Programs & Features) uninstall option. as the program and features will tell him that it must be uninstalled using impulse. I know this fr4om experience

on Oct 26, 2011

Okay so I installed Impusle Driven from Game Stop, and loged in using my Stardock Account and was able to uninstall WB7 from there and rebooted, than removed Impulse too and wen to the stardock store and dowloaded WB7 from there and I installed and reboot than went to windows add/remove and got the same message " Could Not Open Install. Log File." It seem that for me I cannot remove WB7 unless I have Impulse which Stardock doesnt support anymore? Em I realy stuck with this issue till when? So lets say I can to do a clean uninstall to them install an updated version of WB7, I will be dealing with this issue? I dont see a Uninstall link in my starmenu folder either. I install the apps with default settings from the installers, WB7 is the only one with this uninstall issue. I have googled and I have no clue why this is happening.

 

on Oct 26, 2011

Do you have any other customization software installed? Have you installed the Gaia icons?

on Oct 26, 2011

I only have Stardock Installed and WB7 is the only software with the issue. Icon Packager, Icon developer, Logon Studio, Tweak7 are all fine. All Icons, Skins are apply using WB and IP.

on Oct 26, 2011

I had this same error back when I uninstalled WB6 shareware so I could install the paid version.

I ended up having to use Revo to remove WindowBlinds.

This was pre-Impulse, btw.

Since I've had no occasion to uninstall WB's again, I never saw the error again.

on Oct 26, 2011

Well even running the uninstall from inside the folder in windowblinds won't work. I am running under admin too. scratching my head now

 

on Oct 26, 2011

OKay, I found a work-around. I got it to uninstall in a clean way and reinstall. Yay!

on Oct 26, 2011

RoodVargas
OKay, I found a work-around. I got it to uninstall in a clean way and reinstall. Yay!
Care to share? 

on Oct 26, 2011

Sure, cut/pasting the INSTALL.LOG file to another location like "desktop" than running the uninstall.exe from the wb7 folder and it will promt you for the INSTALL.LOG and just point to the file and the uninstall wizzard will read it and the uninstall starts normally.  Is a temp work around till I figure out the real reason why I have this issue. 

on Oct 26, 2011

If I were guessing I'd say that the permissions of the WB directory were set where WB is unable to access it.

What are teh permissions for that directory?

on Oct 26, 2011

my account is set to admin rights. not sure what the folder is set to. but it could be well be the case. How would i go about checking it? checking the folder rights? or?

on Oct 27, 2011

Right-click on the folder, properties, security tab?
(I'm on  a linux box right now or I'd post a screen shot.  )

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